Pinqr Terms of Service

Pinqr is a service operated by EIRENX LLC, a Michigan limited liability company ("EIRENX", "we", "us"). Pinqr is the service name, not a separate company. These Terms govern your account and use of the service, together with the Acceptable Use Policy and Refund and Cancellation Policy. The Privacy Policy explains our handling of personal information.

You must be at least 18 to create an account. By creating an account, you represent that you meet that requirement and that the information you provide is accurate. You must not misrepresent your age or eligibility. We rely on your declaration; signup does not require an ID upload or documentary proof of age. We may restrict or suspend an account if we reasonably determine that it does not meet the requirements, subject to applicable law. This declaration does not waive protections that the law gives you or obligations that the law imposes on us.

Account eligibility does not itself establish legal capacity to enter a paid contract. If local law requires another person's authorization, the applicable purchase must not proceed without that authorization. A person contracting for an organization must have authority to bind it. Company services also use the Company Terms and any agreed order.

Keep your credentials confidential, use your own account, and tell us promptly about suspected unauthorized access. You are responsible for activity you authorize; these Terms do not make you automatically responsible for every act of an attacker. Do not bypass access controls or share access intended for a different person. We may take proportionate measures to protect an account, investigate abuse, or meet legal obligations.

You retain your rights in your content. You grant us a non-exclusive permission to store, reproduce, format, transmit and display it as needed to provide the features you request, maintain the service and address security or legal issues. That permission does not authorize selling your content or using it in advertising without your permission. You must have the rights and authorizations needed for content you provide, including information about other people.

Published pages, contact cards and their links are public. Publicly accessible images can remain reachable by their direct URLs after a page is unpublished. Downloaded contact cards and signatures, printed materials and third-party copies cannot be recalled by Pinqr. Review personal contact and location details before sharing them. Our own software, branding and materials remain ours or our licensors'.

The available features and limits are shown with each plan. Personal Free costs nothing. Paid plans are currently available only to customers with a United States billing address. Listed personal Pro prices are USD $4.99 per month or USD $49.99 per year; review the checkout summary for your actual price, applicable taxes, currency and billing interval before accepting a charge. A Pro subscription renews at its selected interval until cancelled. We obtain your agreement to recurring charges before payment; agreeing to these Terms alone is not permission for an undisclosed charge. Your bank may apply its own currency-conversion charges.

Stripe processes payments. Returning from checkout is not confirmation that a payment succeeded. Paid access depends on confirmed payment and subscription status. We provide the purchase confirmation and renewal information required by applicable law. A new price applies prospectively only after the required notice and any required consent. It does not alter an already-paid period retroactively.

Cancel renewal through Dashboard → Plan or the Stripe billing portal. Contact support if you cannot access those controls. Ordinary cancellation preserves confirmed paid access through the end of its period and does not itself request a refund. The Refund and Cancellation Policy explains the 30-day refund window for individual payments, including renewals, and the effect of a refund on access.

After Pro ends, Free limits apply. A downgrade preserves content and QR definitions, but excess items may become inactive and paid features may stop applying. You can choose eligible items to keep active; otherwise the service applies its quota rules. A downgrade is different from permanent account deletion.

"Permanent" describes a QR identifier that stays the same while its destination can change. It is not a promise of perpetual hosting, uninterrupted operation or access regardless of plan, suspension or account closure. Resolving a code requires an eligible active code and destination. Test final artwork before printing.

We aim to operate the service reliably, but maintenance, failures and third-party services may interrupt it. Do not use Pinqr as an emergency system or your only copy of important information. No service-level guarantee applies unless expressly agreed in an order. Nothing here excludes a statutory warranty or remedy that cannot lawfully be excluded.

Authorized personnel may access information reasonably needed to provide requested support, operate and secure the service, investigate abuse, or comply with law, as described in the Privacy Policy. A workspace's authorization does not authorize access to a member's separate personal account. Support does not need your password.

We may limit content or access for a material violation, security risk or legal requirement. Where appropriate and lawful, we explain the action and provide a way to request review. Urgent action may precede notice. Report mistakes to support.

Contact support to request account deletion. We verify the request, explain its scope and any available recovery period, address continuing billing, and identify information that must be retained. Unpublishing, cancelling billing and erasing an account are different actions. No recovery period overrides an applicable legal deadline. The Privacy Policy explains retention and third-party copies.

We notify you of material changes before they take effect as required by law, identify the new version and obtain fresh consent when required. Continuing to use the service does not substitute for consent where the law requires an affirmative choice. Material paid-service changes are subject to applicable notice, cancellation and refund rights.

Michigan law governs to the extent permitted by applicable law. This does not remove mandatory protections or court rights available where you live, including Québec consumer protections. You may contact support to seek a resolution without giving up court, regulator, chargeback or other legal rights. These Terms contain no mandatory arbitration agreement, class-action waiver or fixed liability cap. Each party's liability remains subject to applicable law. An unenforceable provision does not invalidate the remainder where the law permits it to remain in effect.

Where French-language contracting requirements apply, the French agreement and related documents are supplied before any permitted express choice to contract in English. There is no blanket rule that the English version overrides French.

EIRENX LLC — Pinqr · support@pinqr.link

Business address: 27733 John R Rd, Unit #365, Madison Heights, MI 48071

Business telephone: +1 586-303-6281

Notice to California consumers (Civil Code section 1789.3). The service is provided by EIRENX LLC at the address and telephone number above. Personal Free costs nothing; charges for paid plans are described in section 4 and shown at checkout before you accept them. To resolve a complaint or receive further information about the service, contact support using the details above. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Do not send passwords, sign-in links, ID documents or complete payment-card details.